TERMS OF SERVICE

Last updated: 1 October 2026

Welcome to Drumperry.

These Terms of Service (“Terms”) govern your use of Drumperry.store and any purchases made through our website.

Throughout these Terms, “Drumperry”, “we”, “us” and “our” refer to the operator of Drumperry.store. “You”, “your” and “customer” refer to any person accessing our website or purchasing products from us.

By accessing our website, browsing our products or placing an order, you agree to these Terms.

Nothing in these Terms is intended to exclude, restrict or limit any rights that you have under applicable United Kingdom consumer law.

1. OUR DETAILS

Trading name: Drumperry
Website: Drumperry.store
Email: hello@Drumperry.store

Additional business and legal information may be available on our Contact Information and Legal Notice pages.

2. ABOUT THESE TERMS

These Terms apply to:

• Your use of Drumperry.store;

• Orders placed through our website;

• Contracts for the purchase of goods from us;

• Communications relating to purchases;

• Promotions and offers available through our website.

You should read these Terms carefully before placing an order.

You should also read our:

• Return & Refund Policy;

• Shipping Policy;

• Privacy Policy;

• Cookie Policy; and

• Legal Notice.

Where mandatory consumer protection law gives you rights that are more favourable than these Terms, the applicable law will prevail.

3. ELIGIBILITY TO PURCHASE

By placing an order through Drumperry.store, you confirm that:

• You are legally capable of entering into a binding contract;

• The information you provide is accurate and complete;

• You are authorised to use the payment method submitted; and

• You are purchasing products for lawful purposes.

If you are under 18, you should only use our website or place orders with the involvement of a parent or legal guardian where required.

4. PRODUCTS

We sell men's fashion, clothing, footwear, accessories and related products.

We take reasonable care to ensure product descriptions, photographs, measurements, colours, materials and other information displayed on our website are accurate.

However, slight variations may occur due to:

• Screen and device display settings;

• Lighting used in product photography;

• Manufacturing tolerances;

• Natural variations in materials;

• Product updates; or

• Differences between production batches.

Any such variation will not affect your statutory rights where a product is materially different from its description.

Products supplied to consumers must meet applicable legal standards, including being of satisfactory quality, fit for purpose where applicable and as described.

5. PRODUCT IMAGES

Product photographs are provided for illustrative and descriptive purposes.

We make reasonable efforts to display colours and product details accurately, but we cannot guarantee that every device will reproduce colours identically.

This does not permit us to supply a materially different product from the one advertised or ordered.

6. PRODUCT AVAILABILITY

All products are subject to availability.

Adding an item to your basket does not reserve that product.

If a product becomes unavailable after you place an order, we will contact you and, where we cannot supply the item, refund any amount paid for that unavailable product.

We may introduce, modify or discontinue products at any time, provided doing so does not affect existing contractual obligations.

7. PRICES

Prices displayed on Drumperry.store will be shown in the applicable currency, normally Pounds Sterling (£ GBP) for customers in the United Kingdom.

The total price payable will be clearly presented before you place your order.

Where legally applicable, prices will include applicable taxes.

Delivery charges and any other mandatory charges will be clearly disclosed before you complete your purchase.

We will not intentionally conceal mandatory fees or use misleading pricing practices.

8. PRICING ERRORS

We take reasonable care to ensure that prices are accurate.

However, genuine technical or administrative pricing errors may occasionally occur.

If an obvious pricing error affects your order, we may contact you before dispatch and give you the opportunity to purchase the product at the correct price or cancel the affected item.

If we cancel an item because of a genuine pricing error after payment has been taken, we will refund the amount paid for that item.

Nothing in this section permits misleading pricing or unfair commercial practices.

9. PROMOTIONS AND DISCOUNTS

From time to time, Drumperry may offer:

• Discount codes;

• Multi-buy promotions;

• Seasonal sales;

• Gifts with purchase;

• Free delivery promotions; or

• Other promotional offers.

Specific conditions may apply to individual promotions.

Any significant conditions, limitations or eligibility requirements will be communicated clearly.

Promotional claims will not override your statutory consumer rights.

Unless stated otherwise, promotional codes:

• Cannot be exchanged for cash;

• May have an expiry date;

• May be limited to one use per order or customer;

• May exclude certain products;

• May not be combined with other promotions.

We reserve the right to withdraw or amend a promotion before an order is placed, provided this is done fairly and lawfully.

10. PLACING AN ORDER

Our website will provide the technical steps required to place an order.

Before submitting your order, you will have an opportunity to review and correct relevant information such as:

• Products selected;

• Quantities;

• Delivery information; and

• Billing information.

When you activate the final checkout button, it will be made clear that placing the order creates an obligation to pay.

11. ORDER CONFIRMATION

After you place an order, we will send an electronic acknowledgement or confirmation to the email address you provided.

An acknowledgement that we have received your order does not necessarily mean that your order has been accepted.

A binding sales contract is formed when we accept your order, which may occur when we send an order acceptance or dispatch confirmation, depending on the information presented during checkout.

You should retain your order confirmation and these Terms for your records.

12. RIGHT TO REFUSE OR CANCEL AN ORDER

We may refuse or cancel an order where there is a legitimate reason, including:

• The product is unavailable;

• We cannot authorise your payment;

• We reasonably suspect fraud or unauthorised payment activity;

• There is an obvious and genuine pricing or product information error;

• Delivery cannot reasonably be completed to the address supplied;

• You do not meet an eligibility requirement disclosed before ordering;

• The order breaches applicable law.

We will not refuse orders unlawfully or discriminatorily.

If we cancel an order after payment has been collected, we will refund the relevant amount.

13. PAYMENT

Available payment methods will be displayed during checkout.

You agree to provide current, complete and accurate billing and payment information.

Payment may be processed by third-party payment providers.

By submitting payment information, you confirm that you are authorised to use the relevant payment method.

We may perform reasonable fraud-prevention and payment verification checks.

14. PAYMENT SECURITY

We take reasonable measures to protect transactions processed through our website.

Certain payment information may be collected and processed directly by third-party payment processors subject to their own security and privacy practices.

We do not guarantee that internet transmissions can be completely free from security risks.

15. DELIVERY

Delivery options, applicable charges and relevant delivery information will be presented on our website or during checkout.

Our detailed delivery terms are contained in our Shipping Policy.

Unless another delivery period has been agreed with you, goods must be delivered without undue delay and within the period required by applicable consumer law.

16. DELIVERY ADDRESS

You are responsible for providing a complete and accurate delivery address.

Please check your delivery details carefully before submitting your order.

If you become aware of an error, contact:

hello@Drumperry.store

We will attempt to assist, but we cannot guarantee that delivery details can be changed once an order has entered processing or dispatch.

17. DELIVERY DELAYS

Estimated delivery periods are estimates unless expressly agreed as guaranteed.

Occasional delays may arise because of circumstances outside our reasonable control, including carrier disruption, severe weather, customs procedures or other exceptional events.

However, nothing in this section removes any statutory right you may have where goods are not delivered within the agreed or legally required period.

18. FAILED OR UNSUCCESSFUL DELIVERY

If delivery cannot be completed because of incorrect information supplied by the customer, refusal of delivery or failure to collect a parcel, additional reasonable arrangements may be required.

Any additional charges will only be applied where lawful and properly disclosed.

Please contact us if a parcel has been returned to the sender.

19. RISK IN THE GOODS

Risk in goods purchased by a consumer will normally remain with us until the goods come into the physical possession of you or a person identified by you to receive them, except where applicable law provides otherwise.

The use of an independent delivery company does not remove our statutory responsibilities as the retailer.

20. OWNERSHIP OF GOODS

Ownership of products may pass to you once full payment has been received and the goods have been supplied in accordance with the contract, subject to applicable law.

21. CANCELLATION RIGHTS

Consumers purchasing online generally have a statutory right to cancel eligible purchases without giving a reason.

For most eligible goods, you normally have 14 days after receiving the goods to tell us that you wish to cancel.

After notifying us, you normally have a further period in which to return the goods in accordance with applicable law.

Full details are provided in our Return & Refund Policy.

Nothing in these Terms limits those statutory rights.

22. RETURNS AND REFUNDS

Returns and refunds are governed by our Return & Refund Policy and applicable UK consumer law.

Where you validly cancel an eligible online purchase, any refund will be handled in accordance with the applicable legal requirements.

Certain products may be excluded from the standard change-of-mind cancellation right where permitted by law, including certain personalised goods and certain sealed hygiene-sensitive goods once unsealed.

These exemptions do not remove your rights where products are faulty or otherwise fail to conform to the contract.

23. FAULTY, DAMAGED OR MISDESCRIBED GOODS

Under the Consumer Rights Act 2015, goods supplied to consumers must meet applicable statutory requirements.

Among other requirements, goods must generally be:

• Of satisfactory quality;

• Fit for their usual purpose;

• Fit for any particular purpose made known to us where the statutory requirements are satisfied; and

• As described.

If you believe you have received faulty, damaged, incorrect or materially misdescribed goods, contact:

hello@Drumperry.store

Your statutory remedies may include a refund, repair, replacement or price reduction depending on the circumstances and timing.

24. YOUR STATUTORY RIGHTS

Nothing in these Terms excludes or restricts rights that cannot legally be excluded or restricted.

In particular, we do not exclude or restrict our legal responsibilities concerning:

• Goods being of satisfactory quality;

• Goods being fit for purpose;

• Goods matching their description;

• Delivery obligations;

• Risk in goods;

• Statutory cancellation rights; or

• Statutory remedies for non-conforming goods.

25. CUSTOMER ACCOUNTS

Where our website allows customer accounts, you are responsible for:

• Keeping login information confidential;

• Providing accurate information;

• Updating information when necessary; and

• Informing us if you suspect unauthorised account activity.

You must not share an account in a way that creates security or fraudulent activity.

We may suspend or restrict accounts where reasonably necessary to protect customers, our website or our legitimate interests.

26. ACCEPTABLE USE OF OUR WEBSITE

You may use Drumperry.store only for lawful purposes.

You must not:

• Use the website fraudulently;

• Attempt unauthorised access to our systems;

• Introduce malware, viruses or harmful code;

• Interfere with the website's operation;

• Scrape or harvest data unlawfully;

• Impersonate another person;

• Submit false payment or account information;

• Use our content in violation of intellectual property rights; or

• Use our website in a way that violates applicable law.

27. INTELLECTUAL PROPERTY

Unless otherwise indicated, the content of Drumperry.store, including:

• Brand names;

• Logos;

• Product photographs;

• Graphics;

• Designs;

• Website layouts;

• Written content;

• Product descriptions; and

• Other original materials

is owned by, licensed to or lawfully used by Drumperry.

Such content may be protected by copyright, trade mark and other intellectual property laws.

You may access and use our website for personal, non-commercial shopping purposes.

You must not reproduce, distribute, sell, modify or commercially exploit protected content without permission unless permitted by law.

28. DRUMPERRY TRADE MARKS AND BRANDING

The names Drumperry, Drumperry.store, our logo, monogram and associated brand elements must not be used in a way that falsely suggests sponsorship, endorsement, affiliation or authorisation by us.

29. REVIEWS AND USER CONTENT

If our website allows customers to submit reviews, photographs, comments or other content, such content must:

• Be genuine;

• Relate to the relevant product or experience;

• Not be fraudulent or misleading;

• Not impersonate another person;

• Not contain unlawful, abusive or defamatory material;

• Not infringe third-party rights.

We do not permit fake consumer reviews or reviews presented in a misleading manner.

Where reviews are moderated, such moderation will not be used to create a misleading impression of consumer opinion.

30. WEBSITE ACCURACY

We make reasonable efforts to keep our website accurate and up to date.

However, occasional typographical, technical or administrative errors may occur.

We may correct errors or update information where appropriate, provided we do not use such corrections to unlawfully alter an existing consumer contract.

31. WEBSITE AVAILABILITY

We aim to keep Drumperry.store available and functioning properly.

However, we do not guarantee uninterrupted access at all times.

Access may occasionally be suspended or restricted because of:

• Maintenance;

• Security updates;

• Technical issues;

• Hosting problems;

• System upgrades; or

• Circumstances outside our reasonable control.

This does not affect rights relating to orders already placed.

32. THIRD-PARTY SERVICES

Our website may use third-party services for functions such as:

• Payments;

• Shipping;

• Analytics;

• Website hosting;

• Customer support; and

• Marketing.

The involvement of a third party does not remove statutory obligations that legally remain our responsibility as the trader.

33. THIRD-PARTY LINKS

Our website may contain links to websites operated by third parties.

These websites are independent from Drumperry and may have their own terms and privacy policies.

We are not responsible for independent third-party websites merely because our website contains a link to them.

Nothing in this provision excludes liability where the law does not permit exclusion.

34. LIMITATION OF LIABILITY

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

In particular, nothing in these Terms excludes or limits liability for:

• Death or personal injury caused by negligence where liability cannot legally be excluded;

• Fraud or fraudulent misrepresentation;

• Breach of statutory consumer rights;

• Liability that cannot legally be excluded or restricted.

If you are a consumer, we are responsible for losses that are a foreseeable result of our breach of contract or failure to use reasonable care and skill, to the extent required by law.

We are not responsible for losses that are not legally attributable to our breach.

Products sold through Drumperry.store are intended primarily for private consumer use unless expressly stated otherwise.

35. BUSINESS LOSSES

Where you purchase products wholly or mainly for business purposes, additional rules may apply.

To the fullest extent permitted by law, we are not responsible for business losses that would not ordinarily arise in a consumer transaction, including loss of profits, business interruption or loss of commercial opportunity.

This clause does not apply where liability cannot legally be limited.

36. EVENTS OUTSIDE OUR REASONABLE CONTROL

We will not be responsible for delay or failure caused solely by an event genuinely outside our reasonable control where the law allows this.

Examples may include:

• Severe weather;

• Natural disasters;

• Significant transport disruption;

• Government restrictions;

• Major telecommunications outages;

• Industrial action affecting third parties.

We will take reasonable steps to minimise disruption.

Your statutory rights, including rights arising from excessive delivery delay where applicable, remain unaffected.

37. PRIVACY

Personal information collected through Drumperry.store will be handled in accordance with our Privacy Policy and applicable data protection law.

Please read our Privacy Policy for information about:

• Personal data we collect;

• Why we use it;

• Legal bases for processing;

• Data sharing;

• International transfers;

• Retention periods;

• Your data protection rights; and

• How to contact us regarding privacy.

38. COOKIES

Our website may use cookies and similar technologies.

Where consent is legally required for a particular type of cookie or technology, we will seek the appropriate consent.

Further information is available in our Cookie Policy.

39. MARKETING COMMUNICATIONS

Where required by law, we will obtain appropriate consent before sending electronic direct marketing.

You may unsubscribe from marketing communications using the unsubscribe mechanism provided or by contacting us.

Transactional communications concerning an existing order may still be sent where necessary.

40. ELECTRONIC COMMUNICATIONS

By placing an order online, you acknowledge that contractual and transactional communications may be provided electronically, including by email.

Where the law requires information to be provided in a durable medium, we will provide it in an appropriate form that you can retain, such as email.

41. COMPLAINTS

If you have a complaint regarding an order, product or our service, contact:

hello@Drumperry.store

Please provide your order number and sufficient information about the issue.

We will make reasonable efforts to investigate and respond fairly.

Your right to pursue any statutory remedy is not affected by our internal complaints procedure.

42. ALTERNATIVE DISPUTE RESOLUTION

Where applicable law requires us to provide information about an alternative dispute resolution (“ADR”) entity following an unresolved consumer complaint, we will provide the required information.

Unless we expressly state otherwise or are legally required to participate, providing information about an ADR provider does not necessarily mean that Drumperry agrees to use that provider.

43. CHANGES TO THESE TERMS

We may update these Terms from time to time because of:

• Changes to applicable law;

• Changes to our services;

• Changes to payment or delivery arrangements;

• Security requirements; or

• Operational changes.

The Terms applicable to your purchase will normally be those in force when the relevant contract is formed.

We will not retrospectively change these Terms in order to remove rights that already apply to an existing consumer contract.

44. TRANSFER OF RIGHTS

We may transfer our rights or obligations under these Terms to another organisation where legally permitted.

Where such a transfer materially affects a consumer's rights, we will comply with applicable legal requirements.

You may only transfer your rights or obligations where permitted by law or with our agreement where our consent is legitimately required.

45. NO THIRD-PARTY RIGHTS

Except where applicable law provides otherwise, a person who is not a party to the contract does not have rights to enforce these Terms.

46. SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be treated as modified to the minimum extent necessary or, where appropriate, removed.

The remaining provisions will continue to apply.

47. WAIVER

If we do not immediately enforce a provision of these Terms, this does not mean that we permanently waive our right to enforce it.

Similarly, a delay in exercising a legal right does not automatically waive that right.

48. ENTIRE AGREEMENT

These Terms, together with the policies and information incorporated into the purchase process, form the contractual framework governing your order.

Nothing in this clause excludes liability for fraud or prevents a consumer from relying on mandatory statutory rights or legally binding pre-contract information.

49. GOVERNING LAW

If you are a consumer residing in the United Kingdom, these Terms are governed by applicable UK law, including the consumer protection laws that apply to you.

Nothing in these Terms deprives you of mandatory consumer protections applicable in your place of residence.

50. JURISDICTION

Consumers may bring legal proceedings in the courts available to them under applicable law.

If you live in England or Wales, proceedings may generally be brought in the courts of England and Wales.

If you live in Scotland, proceedings may generally be brought in the Scottish courts.

If you live in Northern Ireland, proceedings may generally be brought in the courts of Northern Ireland.

Nothing in these Terms restricts any mandatory jurisdictional right available to a consumer.

51. APPLICABLE CONSUMER LEGISLATION

These Terms are intended to operate consistently with applicable UK legislation, including, where relevant:

• Consumer Rights Act 2015;

• Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013;

• Electronic Commerce (EC Directive) Regulations 2002;

• Digital Markets, Competition and Consumers Act 2024;

• Applicable data protection and privacy legislation; and

• Other applicable consumer protection legislation and regulations as amended from time to time.

Where there is a conflict between these Terms and a mandatory statutory consumer protection, the mandatory statutory protection will prevail.

52. CONTACT US

Questions regarding these Terms of Service can be sent to:

Drumperry
Website: Drumperry.store
Email: hello@Drumperry.store

Last updated: 1 October 2026